Privacy Policy

Effective Date: 1st of April 2024

DynaExperts Consulting LLP (“We,” “Our,” “Us”) is committed to protecting the privacy of users (“You” or “Users”) of our D365 Business Central Applications (“Apps”) published on Microsoft AppSource and visitors to our website, https://dynaexperts.com. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Apps or website.

By using our Apps and website, You agree to the collection and use of information as described in this Privacy Policy. If You do not agree with this policy, please do not use our Apps or visit our website.

1. WHO WE ARE

Dynaexperts Consulting LLP is a Microsoft Partner located in Mumbai, India. We provide consulting services in the following areas of Microsoft Dynamics 365 Business Central [Formerly “Navision”] –

  • Training
  • Customer Specific Developments [PTE]
  • Microsoft Appsource Development
  • Data Migration
  • Implementation / Code Audit
  • Solution Designing for Implementation

Our website address is: https://dynaexperts.com.

2. INFORMATION WE COLLECT

We collect the following types of information:

A. Personal Information:

  • Name, email address, phone number, and other contact details when interacting with our Apps or website.
  • Business information such as company name and address.

B. Non-Personal Information:

  • Device information (e.g., IP address, operating system, browser type).
  • Usage information, such as log data, access times, and pages visited on both our Apps and website.

C. Data Collected on the Website:

  • Comments: When visitors leave comments on our website, we collect the data shown in the comments form, visitor’s IP address, and browser user agent string to help with spam detection.

    • An anonymized string created from your email address (hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy is available here.
    • After your comment is approved, your profile picture may be visible to the public in the context of your comment.

  • Media: If You upload images to the website, You should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

  • Cookies:

    • When You leave a comment on our site, You may opt-in to saving your name, email address, and website in cookies for convenience, so You don’t have to re-enter details when posting additional comments. These cookies last for one year.
    • For logged-in users, we set up several cookies to save login and screen display preferences.
    • Articles on the website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if You visited the other website, which may collect data and track interactions.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide and maintain the Apps and website: Ensuring proper operation and delivering requested services.
  • To improve our Apps and website: Monitoring and analyzing usage to enhance performance and user experience.
  • To communicate with You: Sending notifications, updates, and responding to inquiries.
  • For legal compliance: Ensuring we meet legal obligations.

4. WHO WE SHARE YOUR DATA WITH

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: Trusted third-party providers who assist us in operating the Apps or website, provided they agree to confidentiality.
  • Legal Requirements: Disclosure to comply with legal processes or government requests.
  • Business Transfers: In the case of a merger, acquisition, or asset sale, data may be transferred.

5. HOW LONG WE RETAIN YOUR DATA

  • Comments: When You leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • Registered Users: For users registering on the website (if any), We store personal information in user profiles. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit that information.

6. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: Request a copy of personal data we hold about You.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request that we delete personal information, subject to legal exceptions.
  • Objection: Object to certain data processing under applicable laws.

To exercise any of these rights, contact us at [support@dynaexperts.com].

7. DATA SECURITY

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction through administrative, technical, and physical safeguards. However, no method of data transmission or storage is 100% secure.

8. WHERE WE SEND YOUR DATA

Visitor comments on the website may be checked through an automated spam detection service.

9. CHILDREN’S PRIVACY

Our Apps and website are not directed at children under the age of 16, and We do not knowingly collect personal information from children. If We learn we have collected such information, We will take steps to delete it promptly.

10. ANALYTICS

We may use third-party analytics tools to collect and analyze non-personal data about the usage of our Apps and website. These tools help us understand trends and improve our offerings.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Notice of material changes will be posted on our website or within the Apps.

12. CONTACT INFORMATION

If You have any questions or concerns about this Privacy Policy, please contact us at:

DynaExperts Consulting LLP
UNIT NO 611, RELIABLES PRIDE,
ANAND NAGAR, JOGESHARI WEST,
Mumbai, Maharashtra, India
Email: info@dynaexperts.com