Custom Solution Development

When and Why You Need Custom Development

Microsoft Dynamics 365 Business Central is powerful out of the box—but no two businesses are identical. That’s where custom development comes in. When standard functionality doesn’t quite fit your workflows or reporting needs, custom extensions can bridge the gap. Whether it’s to automate a specific process, introduce validations, or enhance user experience, we help you get exactly what you need from your ERP.

Typical scenarios include:

Missing functionality that’s critical for operations
Unique reporting or business rules
Industry-specific workflow requirements
Integration with external systems

Our Custom Development Services

We offer tailored development of:

Custom Extensions to meet specific business needs, following Microsoft best practices

Tenant-specific Apps for Business Central SaaS & On-Prem

Conversion of legacy NAV customizations to Business Central extensions

Power BI and Power Automate Integrations

UI Enhancements and Custom Workflows

Our Engagement Process

Requirement Discussion
We begin with a collaborative discussion to understand your business requirement and desired outcome.
Solution Documentation & Estimation
We prepare a clear, concise solution document outlining the proposed functionality, timeline, and investment.
Development & Internal Testing
Upon approval, our team begins development. We follow best practices and perform thorough internal testing to ensure quality.
Demonstration to End Users
Before UAT, we demonstrate the custom development to end users so they understand its purpose and can test effectively.

User Acceptance Testing (UAT)
The solution is deployed to your sandbox for end-user validation.
Go-Live
Post successful UAT, we deploy the solution to your production environment.
Post-Go-Live Support
We provide free conflict resolution support for semi-annual Microsoft updates for a period of 1 year. We also share the complete source code of the solution with the client.

1. Requirement Discussion Understand the business requirement and desired outcome.

2. Solution Doc & Estimation Document the solution and share estimated effort & timeline.

3. Development & Internal Testing Build the solution and perform internal testing.

4. End User Demonstration Demonstrate the development to help users prepare for UAT.

5. UAT Deploy to sandbox and support user testing.

6. Go-Live Deploy to production after successful UAT.

7. Post-Go-Live Support One-year support for Microsoft updates. Source code shared.

Pricing Model

Custom development is priced on a Man-day or Time & Material (T&M) basis, as every solution varies in complexity. Precise effort and cost are determined after the initial requirement discussion.

Point to Note:

In addition to our own custom apps, we also offer ongoing maintenance and Microsoft Update conflict resolution support for apps developed by other vendors—provided the source code is shared with us. We can continue to enhance and support such apps as your business grows.